Archive for the ‘Email2CRM’ Category

Our Email2CRM solution offers a lot of great functionality and features when compared to Brand X email solutions that also integrate with CRM. But today I just experienced unsubscribing from a mailer that was sent to us by an organization that uses one of those ‘other’ solutions.

Contrary to the functionality where they don’t provide prompt removal of email address from their mailing lists ours works significantly better!

With Email2CRM:

  1. Marketing lists are updated 4x a day, every day automatically.
  2. Unsubscribes are processed immediately. You will never send an email accidently to someone that has unsubscribed even if the next email goes out 5 minutes after they unsubscribed.
  3. Marketing lists can be updated on-demand by the list owner anytime they want and list management occurs within 15 minutes typically after initiating the on-demand sync.

You will NEVER see a message like this from our system. It came from Brand X.

 

This coming week we are introducing our Nurture Marketing Solution adder to our Email2CRM application. Email2CRM integrates Dynamics CRM 2011 and the VerticalResponse email system to provide a sophisticated approach to business class email marketing with Google Web Analytics.

What is Nurture Marketing? The underlying component of a process to ‘nurture’ a lead or a new customer is founded on the principal of drip email marketing.

Wikipedia defines Drip Email Marketing as follows:

“Drip marketing is a communication strategy that sends, or “drips,” a pre-written set of messages to customers or prospects over time. These messages often take the form of email marketing, although other media can also be used. Drip marketing is distinct from other database marketing in two ways: (1) the timing of the messages follow a pre-determined course; (2) the messages are dripped in a series applicable to a specific behavior or status of the recipient.”

Our new add-on to the core Email2CRM system allows you to do just that. Leveraging the funcationality of the Static and Dynamic Marketing list tools in CRM you can define a list of recipients or characteristics of recipients that you want to email. Once associated with a campaign those individuals will receive the sequence of emails at the scheduled time over the designated time period. Should someone be removed from the marketing list because they no longer fit the criteria they will no longer receive any emails in the sequence.

During the week of March 12th we have several webinars to demonstrate how this solution works. Sign up for an Informational Webinar Today!

As a start take a look at how the system is managed via the new Nurture Marketing Campaign custom entity. Click on image to display full size.

 

This solution works with both CRM 2011 Online, CRM 2011 Partner Hosted, and CRM 2011 OnPremise IFD mode.

 

Our hosted application servers are located in a Tier 1 Data Center in Kansas City. We have invested in a extremely reliable system to support our cloud applications for Web2CRM, Event2CRM and Email2CRM.

If you would like to check the status of our cloud environment at any time just go to http://stats.pingdom.com/ne3i29r0lxj1 and it will give you both a live and historical view of our performance.

Most months we have provide a 100.00% uptime experience like shown in this graphic for January 2012.
Uptime for CRM Innovation Cloud: 01/02/2012 - 02/01/2012

For the last 6 months we have provided a 99.96% uptime which included a planned 25 minute service update in the early hours of a Saturday morning.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If you would like to explore our integration solutions we provide for event management, email marketing & web analytics, or advanced Internet lead capture don’t hesitate to contact us.

 

Our friends to the North of us in Canada are taking a more stringent approach to permission-based communications than we have in the USA.  Understanding the rules that are pending in Canada will help you proactively build legal compliance into your email house list.

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