For the last 3 years I have been thinking I should take the Sure Step Methodology Exam MB5-858. True, we use parts of the Sure Step Methodology for project management here at CRM Innovation, but I have never taken any official product…
The common thinking is that one of the underlying requisites to have user adoption for your CRM system is to get strong, vocal, visible buy-in by the executive team. Now I wouldn't diminish that component of the success elements. Nor…
It is week 13 in the review of the CRM Field Guide chapters from the book – The CRM Field Guide – How to CRM Like an MVP with Microsoft Dynamics CRM. This week it is the 22 page Aligning Reports…