While you can check the version number of your CRM Online organization in Help About that isn't the only way to find out if your organization has been updated to the "Polaris'/December 2012 UR12 release. The way we have been…
It is week 7 in the review of the CRM Field Guide chapters from the book - The CRM Field Guide - How to CRM like an MVP with Microsoft Dynamics CRM. This week it is the 50 page monster…
It is not a good time to rush when creating custom entities in Dynamics CRM. The old adage - "Measure twice, Cut once" couldn't apply more when working with the initial setup of custom entities. I am sure you have…
It is week 6 in the review of the CRM Field Guide Chapters from the book - The CRM Field Guide – How to CRM Like an MVP with Microsoft Dynamics CRM. This week it is the 26 page chapter 6…
The following is a list of currently published documentation for Microsoft Dynamics CRM Online administrators and IT Professionals. Microsoft Dynamics CRM Online Security and Service Continuity Guide This service description describes the security, continuity, and compliance policies and controls for…
It is week 4 in the review of the CRM Field Guide chapters from the book - The CRM Field Guide - How to CRM Like an MVP with Microsoft Dynamics CRM. This week it is the 12 page Upgrading…
When you assign a record that you own or as a CRM Administrator you assign records owned by someone else to a third party you have a choice on what rights the previous record owner retains. When a/the record(s) is/are…
My order is placed and I am patiently waiting by the door for the Surface to arrive. :) I decided to go upscale and order the 64GB with the 'real' keyboard. Order yours today.
Are you planning on using CRM Online and you need to report to your team whether a desired domain name is available? This is often an important process at a company when the selection of the domain name is a…
How does the future path for Dynamics CRM 2011 stack up against the Gartner Emerging Technologies 2012 Hype Cycle? I think pretty good. The CRM team seems to be lining up their product roadmap (what is public as of today)…