CRMUG Convergence 2013 Encore: Extending Dynamics CRM Beyond SFA – xRM Gone Wild

Don’t miss the encore presentation of Extending Dynamics CRM Beyond Sales Force Automation (SFA) with xRM Gone Wild. As one of the most popular CRMUG at Convergence, you will walk away with dynamic ideas on how you can extend the traditional CRM configuration you may have been introduced to. Let’s get wild! You must be a premium member of CRMUG to view this webinar.

This session will illustrate some of the ways CRM has been extended past the traditional SFA (Sales Force Automation) configuration. Real world examples of customizations and extensions to the CRM system will be presented. Participants will be able to get ideas and tips on how CRM can be used in a wide variety of industries for support of a wide variety of business environments beyond just the traditional Contact, Account, Lead, Opportunity and Case entity configuration.

06/20/2013 02:00 PM (ET) – 06/20/2013 03:00 PM (ET)