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Extending your Dynamics 365 Online Subscription

If you fire up a 30 day trial just to kick the tires or you need a development environment for a temporary time period, it is now a lot easier than before to extend your Dynamics 365 online subscription.

But don’t let it get to this point before you attend to it. If you do then you will have to open a support case, get a call and jump through some hoops to get it renewed.

Dynamics 365 Online Expired Subscription
Dynamics 365 Online Expired Subscription

When you get the following email, login to the portal.office.com interface and start the extension process.

Microsoft Dynamics 365 Online Subscription Expiration Notice
Microsoft Dynamics 365 Online Subscription Expiration Notice

 

When you login go to the Billing, Subscriptions area. then click on Extend Trial.

Extending your Dynamics 365 Online Subscription
Extending your Dynamics 365 Online Subscription

 

Then you get this screen which does require you to provide a credit card. But you won’t get billed until another 30 days go past. At which time you can cancel without incurring any fees.

Microsoft Dynamics 365 Online
Microsoft Dynamics 365 Online Credit Card Payment

After providing your credit card info and submitting you get sent to the success page! Don’t ignore the 30 day extension period deadline cause if you do you will get hit with the first monthly bill of $115/user.

Microsoft Dynamics 365 Trial Extension Success
Microsoft Dynamics 365 Trial Extension Success

 

This Post Has 2 Comments
  1. Hi,

    There is wrong information on this article.

    The credit card will never be billed on regarding the trial extension. User never needs to cancel the trial subscription (after using credit card for trial extension) but needs to opt-in for the production use separately (which then generates the bills).

    Cheers,
    Sauli

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