While installing Update Rollup 7 for Microsoft Dynamics CRM 2011 (KB 2600643) on a clients’ desktop computer yesterday the following error message popped as soon as the install package started running.
When I Binged the error message it sent me to: http://support.microsoft.com/kb/2600640
After looking at the client’s computer I discovered that the CRM Outlook integration was only at Update Rollup 5. I then decided that I should probably read the KB article for Update Rollup 7 rather than just download and install. It wasn’t even in the fine print. Right in the System Requirements were two bulleted items and clearly not having Update Rollup 6 already installed was the culprit.