KB2600640 and CRM Update – What’s Up?

While installing Update Rollup 7 for Microsoft Dynamics CRM 2011 (KB 2600643) on a clients’ desktop computer yesterday the following error message popped as soon as the install package started running.

When I Binged the error message it sent me to: http://support.microsoft.com/kb/2600640

After looking at the client’s computer I discovered that the CRM Outlook integration was only at Update Rollup 5. I then decided that I should probably read the KB article for Update Rollup 7 rather than just download and install. It wasn’t even in the fine print. Right in the System Requirements were two bulleted items and clearly not having Update Rollup 6 already installed was the culprit.

So I installed UR 6 and then UR 7 went in smooth as silk.