Microsoft Dynamics CRM 2011 Application Design Book Review

I was asked by Packt Publishing to do a review of their Microsoft Dynamics CRM 2011 Application Design book, authored by Mahender Pal.

There are 8 chapters and two appendices in this 220 page book. The book will walk you through the learning process to understand the out of the box features provided by Dynamics CRM 2011. You will learn how to use these features to develop some custom applications.

Specifically the book will give you a solid, initial introduction in the development process for:

• Extending the business logic using plug-ins.
• How to use Web Resources – a Bing Maps application using Silverlight.
• Develop an External Web Application – Create and deployment process for a custom editable grid view
• Custom Workflow Assembly- create an AutoNumber plug in

The two appendixes provide info on the data model for the Account and Contact entities and the supporting information for one of the business scenarios – Hotel Entity- that is used in the instructional process.

At CRM Innovation we will be using this book with new .NET Developers that need to get an introductory view of the CRM coding world.