As you may be aware, Chrome has removed support for Modal dialogue with 37 & above. Currently, a registry workaround is in place that will allow applications that use Modal dialogue to continue to function. This workaround will expire by end of April 2015. See below for more details.
Dynamics CRM currently utilizes this Modal dialogue functionality. In order for customers, who are using Chrome browser, to continue to function, they need to upgrade to the below upcoming CRM versions:
- CRM 2011 – A COD will be delivered on CRM 2011 UR18(On prem Only)
- CRM 2013 – A COD will be delivered in CRM 2013 UR3(On prem Only)
- CRM 2013 SP1 – Fix will be included in CRM 2013 SP1 UR3(Online & On Prem)
- CRM 2015 – Fix will be included in CRM 2015 UR1(Online & On Prem)
These COD’s (Critical On Demand Fix) and releases are planned to be released next month (April-2015).
The COD will be a fix on top of the latest UR for CRM 2011 and CRM 2013 and as part of the latest UR for CRM 2013 SP1 and CRM 2015.