KC CRMUG – CRM Tip of the Quarter
For this quarter's CRMUG meeting's user Tip or Trick, Laura Mortick presented how her company,…
Dynamics 365 Online Updates – Be in the Know
As part of a semi-regular schedule of updates behind the scenes to your Dynamics 365…
PowerApps Republish Requirement
Hidden in the details of using PowerApps is an important reminder about the need to…
Microsoft PowerApps Webinars – Recorded Videos
Interested in getting started with Microsoft PowerApps ? There are a number of very good…
Microsoft Flow Webinars – Recorded Videos
Interested in getting started with Microsoft Flow? There are a number of very good webinars…
Workflow Heroes
Andrew Butenko, Aiden Kaskela, Jason Lattimer, Demian Raschkovan are the Heroes of Dynamics 365 Custom Workflow…
Dynamics 365 Trials SignUp
The trials signup for Dynamics 365 is something that has been changing over the last…
Microsoft Flow Preview Actions
The Microsoft Flow Team will often release an improved version of an action they has…
KC CRMUG User Experience Sharing
At this month's Kansas City CRMUG Meeting we kicked off a new program. Users are…
Exploring the CDM entities using the Entity Navigator
Do you want to start exploring the Common Data Model to see what entities it…
What’s up with Dynamics 365 – Dynamics 365 Saturday
Be sure to attend Dynamics 365 Saturday in Dallas on March 10th. I will be…
First-Time Dynamics 365 User Course and Career Introduction
Now publicly available through Microsoft Learning, Managing Customer Engagement with Microsoft Dynamics 365 is being…
Dynamics 365 Site Map and Microsoft Flow
By default, there is a Flow Button on the Site Map and various entity forms.…
Dynamics 365 Online V9 – Need to postpone the upgrade?
So for one or more reasons your organization will need to postpone as long as possible…
TLS (Transport Layer Security) Wake Up Call
Remember when good old mom used to say to you when you were growing up…
Voice of the Customer Architecture and CRM Org URL
While working on a project for a client this week we uncovered an issue with…
Customer Driven Updates are live for V9.x
As of today, January 15th, Customer Driven Updates (CDU) are now available to be scheduled.…
Voice of the Customer – Distribute Non-Anonymous Surveys
Consider this scenario. You want to send out your annual survey to your top clients…
Time to Cash Out?
Come this Spring it will be the 10th anniversary of CRM Innovation LLC. I just…
CRMUG Granite Award Volunteer Recognition
At the CRMUG Summit in Nashville this past October 2017 I received recognition for my…
Dynamics 365 for Sales can elevate your sales team’s performance
Want to understand how to analyze your sales team's performance using a best practice tool?…
Help! Where did Dynamics 365 Help go to?
The process of providing the best information for technical people, end users and power users…
Happy Birthday Microsoft Flow
This is about as lame as it gets. Watch me lip-sync Happy Birthday to Microsoft…
Warnings about Javascript Errors
UPDATE: There is a fix for this. Once your system has 8.2.2.135 applied it will…