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The Forrester Wave Sales Force Automation Solutions, Q2 2017

Forrester pick’s Microsoft as the leader of the Pack

Do you ever wonder if you are riding the right horse when you selected Microsoft…

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Microsoft Dynamics 365 July 2017 Release Executive Briefing

Dynamics 365 Preview Executive Briefing

Did you not have access to the 3 day Executive Briefing for Dynamics 365 held…

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Internet of Things

Dynamics 365 Connected Field Service – IOT What is it?

Microsoft Dynamics 365 includes capabilities to help businesses that perform field service leverage the IoT.…

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Office 365 Subscription Lifecycle

Office 365 Subscription Lifecycle

What happens to my Office 365 subscription when it moves from Active >> Expired >> Disabled and then…

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Flow and Dynamics 365 CRMUG Focus 2017 Presentation

Dynamics 365 Workflow vs Microsoft Flow – Which one do I use?

I keep hearing the same question over and over again. And I keep seeing long…

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CRM Online Subscription Expiration Notice

Switch from Dynamics CRM Online to Dynamics 365

If you are a CRM Online client and haven't switched to Dynamics 365 from CRM…

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Satya Nadella

Microsoft Road Map big event!

I just uncovered this announcement for what appears to be a really big event. Microsoft…

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Analyze and improve data query performance

Dynamics 365 Analyze and Improve Data Query Performance

A new feature that was just released this week can provide insight into query performance…

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Salesforce vs Microsoft Dynamics 365

Salesforce – We have met the enemy and they are us?

I had the opportunity to sit in on a webinar put on by 4 Salesforce…

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Event2CRM Event Management

Event Management – New Low Pricing

Our Event2CRM™ event management solution now comes with a new, lower priced annual subscription. If…

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Microsoft Dynamics 365 Service Administrator Role

Dynamics 365 service admin role

Administrators at client organizations didn't like to do it, partners asked for it anyway, and…

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How to enable Microsoft Dynamics 365 Learning Path Help

Help my Help Button is Different

Why does my Help Button look different than someone elses? The icon changes depending on…

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Mobile App (MoCA) Shared Views

A client of ours said that they had created a My View and then shared…

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Game of Thrones

Microsoft Azure – Where did the name come from?

I was always a little curious on how Microsoft settled on the name of Azure.…

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Tasmanian Devil

Dynamics CRM is used throughout the World

Who uses Microsoft Dynamics CRM? According to the visitor log file in our Chat website…

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Finding the User GUID

Find a User’s GUID without Code

There are a lot of posts on line with code to find out a user's…

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Firefox V47

Firefox v47 CRM Bug

One of our clients reported that they couldn't scroll to the bottom of their form…

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Azure Data Center Map

Where’s My Office 365 Data?

Ever wonder where the Office 365 and Microsoft Dynamics 365 Data Centers are located throughout…

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Microsoft Flow

Microsoft Flow and Dynamics 365

Last week I had the opportunity to conduct a webinar on Extending Dynamics 365 more than…

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Cancelling a Dynamics 365 Subscription – What Happens?

What happens when you cancel your Dynamics 365 subscription? It used to be pretty involved…

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Microsoft Dynamics 365 Sign up link

Not sure where to go to signup for a Dynamics 365 trial? Use this link:…

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Converting a Dynamic Marketing List to a Static List

Recently a client wanted to selectively remove certain Contacts from a Dynamic Marketing List. After…

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Reply vs Reply All Setting – Distribution List Life Saver

Although this blog is all about Dynamics CRM (now Dynamics 365) I stumbled onto something…

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Dynamics 365 Pre-staged Technet Articles

The CRM product team has pre-staged several informative articles regarding Dynamics 365 that go into…

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