Recently we upgraded a client from CRM 4 on premise to CRM 2011 on premise and applied UR 7. This rollup includes a form viewing mode selection for either read-optimized or editable. We initially turned on the read-optimized setting system wide and then needed to disable it for selected users. This is done as follows:
1. Enable Read-optimized forms system wide by going to System Settings, Customization and selecting the checkbox.
2. Then go to Settings, Administration and then Users.
3. Select one or more users.
4. Then in the Ribbon Bar Form group select Edit to change their default setting to the ‘old way’.